SDK Tools

To diagnose and solve issues more quickly, we require useful information from the Android Debug Bridge.

Download SDK Platform Tools

Get the SDK Tools according to your operating system from Developers Android Web site.

Unzip the file in any directory, be sure to remember which!

How to use

1. Add the path to the folder

In every OS you must add the path to the directory where you unziped the platforms-tool, in order to execute the adb commands.

  • On Linux or MacOS you can add it in your terminal configuration file.

export PATH=”$HOME/your/path/to/platform-tools:$PATH”

  • On windows you must check documentation according to your version.
Workaround

On Mac OS or Linux, open a terminal, go to the folder in which you unziped the platform tools, run the commands with the following syntax:

./adb

To test run: ./adb help, you should see the help output.

2. Activate USB debug on your device

USB debug is a feature available from the Developer Options, to enable this option go to Settings > About > Build number, tap 7 times the build number and you should see several messages indicating the count down to become a developer.

Once the the developers options are enabled, just check the option USB debugging.

Debug option

3. Connect your device through USB
4. Check your device is connected

Open a terminal on your computer and run: adb devices

You should see your device listed.

5. Get LogCat of the issue
  • Run the following command:

adb logcat

  • Repeat the steps to reproduce the error you found

You should see an output of several lines been writen constantly, after you get the error on the device, use ctrl + c to stop the terminal.

6. Contribute

Save the output in a file and add it in your issue, we really appreciate your contribution, this will help us solve your issue quickly.

More information

See the Official ADB Documentation